Acceptable Use Policy
The community rules for CitywideLink, and what happens when they are broken.
Last updated: October 4, 2026 · CitywideLink
Platform notice. CitywideLink is an independent civic technology platform. CitywideLink is not itself a city, county, state, or federal government agency. Some CitywideLink markets may be operated in partnership with verified local government organizations. Any official partnership or government-provided content will be clearly identified. CitywideLink does not replace emergency services. For emergencies, call 911.
This is a neighbor-to-neighbor space
CitywideLink is a civic technology platform, not a law enforcement or government authority. The site works only if people use it in good faith.
Report honestly
Submit reports you believe to be accurate. Do not file prank, retaliatory, or flood-the-queue reports, and do not use a report to target a neighbor, business, or group.
Never use this for emergencies
Do not report emergencies here, and never submit something meant to trigger an emergency response. This site does not reach 911 or any dispatcher.
Do not impersonate government
Do not present yourself as a city employee, inspector, or official, and do not claim your report or reply carries government authority. Do not use city seals, logos, or letterhead here.
Prohibited content
No harassing, threatening, defamatory, obscene, or hateful content, and nothing targeting a person or group based on race, color, religion, national origin, sex, gender identity, sexual orientation, disability, or age.
No other people’s personal information, including home addresses, phone numbers, license plates, medical details, or identifiable images of children, beyond what is genuinely needed to describe the issue.
No advertising, solicitations, spam, or political campaign material.
Prohibited conduct
Do not try to reach accounts, data, or staff, partner, administrative, or restricted tools you are not authorized to use.
Do not scrape, bulk-download, probe, overload, or interfere with the site, and do not submit reports with automated tools.
Do not upload malware or try to get around security controls.
Do not abuse or threaten CitywideLink staff, volunteers, partners, or other members.
Enforcement
We may remove content, hide or close a report, limit features, or remove an account for violating this policy. For serious threats or illegal activity we may contact law enforcement, like any private individual can.
If you see something that breaks these rules, contact CitywideLink Support through the site.