CitywideLink for Government
A modern civic engagement platform for local government
CitywideLink helps local governments connect with residents, manage community reports, share alerts, organize services, coordinate volunteer efforts, and provide a clearer view of what is happening across their communities.
Built for Local Government
CitywideLink works with any local government structure, in any of the 50 states. Each community runs as its own market with its own settings.
- Cities
- Towns
- Villages
- Counties
- Boroughs
- Public Agencies
- Regional Authorities
What CitywideLink includes
Why CitywideLink
Easier resident communication
Alerts, notifications, and request updates reach residents through the channels they choose.
Modern mobile experience
Residents can report and follow issues from any phone, tablet, or computer.
Centralized civic tools
Reporting, alerts, services, volunteers, and community programs in one place.
Configurable workflows
Departments, categories, roles, and routing are set up to match how your organization works.
Market-specific features
Each community has its own settings, categories, services, and integrations.
Scalable nationwide platform
The same platform supports small villages, large counties, and regional agencies.
Transparent resident experience
Residents can see what has been reported and how requests are progressing.
See CitywideLink for your community
Tell us about your organization and we will set up a walkthrough.