Pricing

CitywideLink for Government

Government Pricing

Annual plans save approximately 2 months compared with monthly billing.

Community

Small towns, villages, and smaller municipalities

$499/month

or $5,389/year

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  • Resident reporting
  • Community map
  • Alerts
  • Services
  • Basic admin
  • Staff accounts
  • Basic analytics
  • Market branding
  • Email support

Municipal

Small to mid-sized cities and counties

$999/month

or $10,789/year

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Everything in Community, plus:

  • Department routing
  • Advanced roles and permissions
  • Neighborhood
  • Volunteer
  • Community Challenges
  • More analytics
  • Enhanced market branding
  • Priority support

Professional

Larger cities, counties, and more complex operations

$1,999/month

or $21,589/year

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Everything in Municipal, plus:

  • Advanced analytics
  • Verified Organizations
  • API and webhook support
  • More integrations
  • Automation
  • Priority onboarding
  • Advanced workflows
  • Priority support

Enterprise

Large governments, complex agencies, and regional deployments

Contact Sales

Custom pricing

Contact Sales
  • Custom pricing
  • Custom integrations
  • White-label options
  • SSO where supported
  • SLA options
  • Data migration
  • Dedicated onboarding
  • Procurement and security support
  • Custom workflows

One-time onboarding may apply depending on setup, migration, training, branding, and integrations.

Billing is available monthly or annually, by invoice, ACH where available, or card. Contract-based billing is supported for organizations that need it.