Government Relationship Disclosure
CitywideLink is not itself a government agency. Government partnerships, where they exist, are market-specific.
Last updated: October 4, 2026 · CitywideLink
Platform notice. CitywideLink is an independent civic technology platform. CitywideLink is not itself a city, county, state, or federal government agency. Some CitywideLink markets may be operated in partnership with verified local government organizations. Any official partnership or government-provided content will be clearly identified. CitywideLink does not replace emergency services. For emergencies, call 911.
CitywideLink is not a government agency
CitywideLink is an independent civic technology platform and is not itself a government agency. CitywideLink may enter into official agreements with individual cities, towns, counties, public agencies, or other government organizations.
An official relationship applies only to the specific market or organization identified by CitywideLink. The existence of one government partnership does not imply endorsement, affiliation, or participation by any other government entity.
Independent markets
A market with no active verified partnership is independently operated and is not affiliated with or endorsed by a local government agency. In these markets, city, neighborhood, and department names appear only to describe where an issue is and which office generally handles it.
In an independent market, submitting a report does not notify your city, does not open an official case, does not preserve a legal claim, and does not satisfy any notice requirement or deadline. CitywideLink staff in these markets are not government employees and have no municipal authority.
Official partner markets
A market with an active verified partnership is publicly labeled as an official partner market and names the participating government organization, for example: "This market is operated in partnership with the City of Yonkers and powered by CitywideLink."
In these markets, authorized government staff may receive, manage, route, or respond to requests depending on the service and the government's configured workflow. Content provided by the government partner is labeled as such. Partnership status can change, and pages revert to independent wording if a partnership is suspended or ends.
What CitywideLink itself does not do
CitywideLink itself does not send crews, repair anything, tow vehicles, inspect property, enforce code, issue or deny permits, or make government decisions. Where those actions happen in an official partner market, they are taken by the government partner.
Not official records or advice
Statuses, maps, response estimates, and department details on this site may be incomplete, outdated, or wrong. Unless content is clearly labeled as provided by an official government partner, nothing here is an official record, determination, or legal advice.
In an independent market, for anything official or anything with a deadline, contact your city directly through its own website or phone number.
Emergencies
This site has no connection to 911 or any emergency dispatch system. For emergencies, call 911.